Frequently Asked Questions
Everything you need to know about our premium pet fashion collections.
How do I determine the right size for my pet?
We provide a detailed size chart on every product page. We recommend measuring your pet's neck circumference, chest girth, and back length. If your pet is between sizes, we suggest choosing the larger size for a more comfortable fit.
What is your return policy for pet apparel?
We offer a 30-day return policy on all unworn items with original tags attached. For hygiene reasons, garments must be free of pet hair and odors to qualify for a full refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your pet's new outfit sooner.
Are the materials used safe and durable for active pets?
Absolutely. All PetCare garments are made from non-toxic, pet-safe fabrics. We use reinforced stitching on high-stress areas to ensure our fashion pieces withstand daily walks and play.
Do you offer international shipping?
Yes, we ship our pet fashion collections worldwide. International delivery times vary by location, typically ranging from 10 to 21 business days depending on customs processing.
How should I wash and care for PetCare clothing?
To maintain the quality of the fabric, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each garment.